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About Us.

Specialists in

Property Services & AM/FM Management.


At Kingfisher Group, we are experts in asset and facilities management. 

Our services and tools are built with the end user in mind and designed to support AM/FM managers. We're trusted and results-focused in asset and facilities management & transformation.


We are authentic, innovative and passionate about helping you optimize your current services and solutions. We don't wear fancy suits and sell empty promises or expensive solutions that don't work. 


The team is made up of a group of leading industry specialists and strategic thinkers based in Wellington and Auckland with clients all across New Zealand and stretching from Auckland to Antarctica. We've worked with some of Aotearoa's biggest and most influential names in business, government, education and events.


We're all about work that delivers a long lasting and impactful solution.

If you're looking to take your property services and operations to the next level, we'd love to chat!




Meet some of the team.

James Wallace

Founder/Managing Director

James has successfully delivered outsource asset and facilities management services and consulting across more than 2,500+ buildings within and has held roles covering: trade, business development and operational

management roles. James has worked across a range of government and commercial client portfolios; including Spark (exTelecom), Maritime NZ, Department of Corrections, Ministry of Justice, Hutt Valley Hospital, Fonterra, New Zealand Defence Force and Auckland Council.

Kendra Wallace

Business Solutions Director

Growing up on a farm is where Kendra first learnt that things could change in a moment, she was an early adopter of problem-solving and knows how to adapt and be flexible when faced with change and uncertainty. With over 20 years’ experience in the Integrated Facilities Management industry, both internationally and within New Zealand Kendra has sat on all sides of an outsourced contract – the service provider, the client, procurement and commercial. She brings a unique and diverse perspective when helping businesses explore and challenge boundaries whilst shaping solutions that embrace change and create great experiences.

Ashley Karsanidis

Project Co-ordinator

With real life experience supporting the delivery of AM/FM services across some of New Zealand's largest portfolios, Ashley understands the importance of needing a strong connection between systems, processes and people to ensure successful outcomes. Experienced in analyzing 

complex datasets to generate insights that can help clients make informed decisions on how they operate their property portfolios is one of her key strengths. Ashley is also an internationally certified Change Management Practitioner.

Sheldon Hedgman

AM/FM Specialist

Sheldon has over 30 years in the construction, property and facilities management industries. He began his career as a qualified Quantity Surveyor for Fletcher Construction and since then developed his skills and experience in the areas of project, asset, property and facilities management. Examples of client portfolios that Sheldon has completed work on include; Westpac New Zealand, Land Information New Zealand, Hutt Valley District Health Board, Ministry of Education, Z Energy, Auckland District Health Board and more. 


Digital Solutions

Ralph Ortiguero

Lead Software Engineer & Developer

Russel Lobrio

Software Developer

About Us.

Specialists in

Property Services & AM/FM Management.


At Kingfisher Group, we are experts in facilities management, Our services and tools are built with the end user in mind and designed to support AM/FM managers. We're trusted and results-focused in assert and facilities management & transformation and we connect businesses to a range of solutions.


We are authentic, innovative and passionate about helping you optimize your current services and solutions. We don't wear fancy suits and sell empty promises or expensive solutions that don't work. 


The team is made up of a group of leading industry specialists and strategic thinkers based in Wellington and Auckland with clients all across New Zealand and stretching from Auckland to Antarctica. We've worked with some of Aotearoa's biggest and most influential names in business, government, education and events.


We're all about work that delivers a long lasting and impactful solution. If you're looking to take your property services and operations to the next level, we'd love to chat!


Meet some of the team.

James Wallace

Founder/Managing Director

Over 15 years’ experience within the AM/FM 

maintenance industry. James has successfully 

delivered outsource asset and facilities management services and consulting across more than 2,500+ buildings within this timeframe and he has held roles covering: trade, business development and operational 

management roles. James has worked across a range of government and commercial client 

portfolios; including Spark (exTelecom), 

Maritime NZ, Department of Corrections,

Ministry of Justice, Hutt Valley Hospital, 

Fonterra, New Zealand Defence Force and Auckland Council.

Kendra Wallace

Managing Director

Kendra grew up on a farm in Taranaki, where she learnt that things could change in a moment, she was an early adopter of problem solving and how to adapt when faced with change. Now with over 20 years' experience in the Integrated Facilities Management industry, both internationally and within New Zealand. Kendra has sat on all sides of an outsourced contract- the service provider, the client, and procurement. Enabling Kendra to bring a unique and diverse prospective to achieving solutions that deliver positive outcomes.

Ashley Karsanidis

Project Co-ordinator

With real life experience supporting the delivering of AM/FM services across some of New Zealand's largest portfolio, Ashley 

understands the importance of needing a strong connection between systems and processes to ensure successful outcomes. Experienced in analyzing complex datasets to generate insights that can help clients make informed decisions on how they operate their property portfolios is her key strength. 

Sheldon Hedgman

AM/FM Specialist

Sheldon has over 30 years in the construction, property and facilities management industries. He began his career as a qualified Quantity Surveyor for Fletcher Construction and since then developed his skills and experience in the areas of project, asset, property and facilities

management. Examples of client portfolios 

that Sheldon has completed work on include; Westpac New Zealand, Land Information New Zealand, Hutt Valley District Health Board, Ministry of Education, Z Energy, Auckland District Health Board and more. 


Ralph Ortiguero

Software Developer

Software Development Manager experienced with multiple facets of software engineering; design, development, testing and release management. Ralph has hands-on experience with software design and development of a variety of applications including web applications, clients, api services and database stored procedures. A team player dedicated to practicing scrum/agile principles both as an engineering methodology and management principle.



Russel Lobrio

Software Developer

Software Development Manager experienced with multiple facets of software engineering; design, development, testing and release management.



Meet some of the team.

James Wallace

Founder/Managing Director

James has successfully delivered outsource asset and facilities management services and consulting across more than 2,500+ buildings within and has held roles covering: trade, business development and operational management roles. James has worked across a range of government and commercial client portfolios; including Spark (exTelecom), Maritime NZ, Department of Corrections, Ministry of Justice, Hutt Valley Hospital, Fonterra, New Zealand Defence Force and Auckland Council.

Kendra Wallace

Business Solutions Director

Growing up on a farm is where Kendra first learnt that things could change in a moment, she was an early adopter of problem-solving and knows how to adapt and be flexible when faced with change and uncertainty. With over 20 years’ experience in the Integrated Facilities Management industry, both internationally and within New Zealand Kendra has sat on all sides of an outsourced contract – the service provider, the client, procurement and commercial. She brings a unique and diverse perspective when helping businesses explore and challenge boundaries whilst shaping solutions that embrace change and create great experiences.

Ashley Karsanidis

Project Co-ordinator

With real life experience supporting the delivery of AM/FM services across some of New Zealand's largest portfolios, Ashley understands the importance of needing a strong connection between systems, processes and people to ensure successful outcomes. Experienced in analyzing 

complex datasets to generate insights that can help clients make informed decisions on how they operate their property portfolios is one of her key strengths. Ashley is also an internationally certified Change Management Practitioner.

Sheldon Hedgman

AM/FM Specialist

Sheldon has over 30 years in the construction, property and facilities management industries. He began his career as a qualified Quantity Surveyor for Fletcher Construction and since then developed his skills and experience in the areas of project, asset, property and facilities management. Examples of client portfolios that Sheldon has completed work on include; Westpac New Zealand, Land Information New Zealand, Hutt Valley District Health Board, Ministry of Education, Z Energy, Auckland District Health Board and more. 


Digital Solutions

Ralph Ortiguero

Lead Software Engineer & Developer

Russel Lobrio

Software Developer

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